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Why the ICC Is Using AI to Tackle Social Media Abuse in Women’s Cricket

Why the ICC Is Using AI to Tackle Social Media Abuse in Women's Cricket

Sinalo Jafta has been the face of the ICC's initiative to block out social media abuse in the women's game • ICC/Getty Images

The International Cricket Council (ICC) has successfully tested a new AI tool to help eliminate harmful comments on social media directed at female players during the recent Women’s T20 World Cup in the UAE. This tool, called GoBubble, automatically identifies and removes abusive comments, as well as unwanted messages from bots promoting unrelated products.

Key Findings from the Trial

The Importance of Addressing Online Abuse

Many female players face a lot of negative comments on social media, which can discourage young girls from playing cricket. Finn Bradshaw, the ICC’s Head of Digital, explained, “We want to inspire more women and girls to play cricket. The abuse that some players receive online can be very discouraging.”

Sinalo Jafta, a wicketkeeper-batter from South Africa, shared her experiences with online abuse and praised the new AI tool. She previously had to rely on friends and family to filter out negative comments but feels more comfortable sharing her experiences now that the AI is in place. “That protection is very important because players can share their lives without fear of judgment,” she said.

How the GoBubble Tool Works

The GoBubble app scans for abusive words in multiple languages and can be customized for individual players. It helps block both hurtful comments and advertisements from bots, creating a cleaner and safer online environment.

Looking Ahead

The ICC aims to encourage a positive social media experience to inspire the next generation of cricketers. Players who are comfortable sharing their stories online can connect better with fans, fostering a supportive community around women’s cricket. Currently, female players can use this service until the end of 2025, and the ICC is considering expanding it to male players based on demand.

The ICC’s initiative to use AI for social media moderation is a significant step toward creating a safer environment for women in cricket. By reducing online abuse, the ICC hopes to empower players and inspire more young girls to join the sport.

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